Inside Sales Representative (US East Coast)

The Position

Are you a natural connector who thrives on building relationships and uncovering opportunities? Do you enjoy engaging with people, understanding their challenges, and helping them find the right solutions? Are you curious, customer-focused, and eager to grow in a technology-driven environment?

As an Inside Sales Representative, you’ll work closely with our Account Executives to generate interest in VertiGIS’ solutions. From prospecting and lead qualification to identifying business and technical needs, you’ll play a key role in introducing organizations to the value we offer.

If you’re passionate about outreach, great with people, and ready to learn — we’d love to hear from you!

Location

We will support a remote working model with preference in NY, MA, PA, DC, NC, SC, VA, GA, FL.

We will support a hybrid working model in Richmond, VA specifically.

Responsibilities

• Perform inbound lead follow-up, including sales qualification and discovery calls, to determine if leads are a fit for our product suite

• Perform outbound prospecting leveraging multiple communication channels, including email, social media platforms, telephone, etc.

• Develop a solid understanding of our product suite and its ROI to enable productive communication with customers and prospects

• Leverage customer intelligence to identify potential new revenue opportunities within our existing customer base and target market

• Support our Account Managers on business development research, sales administration, and customer care related tasks

• Assist with inside sales and business development initiatives, including campaigns, webinars, and conferences

• Perform pending and lapsed subscription/maintenance renewal follow-up

• Occasionally assist in the development of sales quotations, presentations, and sales collateral as needed

• 1–3 years of experience in sales, business development, or a customer-facing role (SaaS or tech environment preferred)

• Strong verbal and written communication skills with the ability to engage and qualify prospects effectively

• Comfortable conducting outreach via phone, email, and social media platforms

• Demonstrated ability to learn and communicate technical product value and ROI

• Strong research and analytical skills to identify customer needs and market opportunities

• Experience supporting sales processes, including CRM data entry, follow-ups, and administrative tasks

• Organized and detail-oriented with the ability to manage multiple tasks and deadlines

• Proactive and collaborative team player with a customer-first mindset

• Willingness to occasionally assist in preparing sales materials, presentations, and quotations

• Familiarity with CRM tools and Microsoft Office Suite

• Ability to attend and support virtual or in-person campaigns, webinars, and events as needed